Return Policy
Thank you for your purchase! We take pride in our handmade products and want you to be completely satisfied with your order. Please review our return policy:
Handmade Nature: Due to the unique nature of our handmade products, we are unable to accept returns unless the items are damaged upon receipt.
Defective or Damaged Items: If you receive a product that is damaged, please contact us within 7 days of delivery. We will gladly assist you in resolving the issue, which may include a replacement or refund.
We appreciate your understanding and support for our handmade creations! If you have any questions, please don’t hesitate to reach out to our customer service team.
Shipping Policy
Fast, reliable shipping for your orders! Thank you for choosing Luxor Beauty! We aim to ensure a smooth and transparent shipping process for all our customers. Here's our shipping policy:
Processing Time: All orders are packaged and shipped within 2 business days of purchase. Orders placed on weekends and holidays will be processed on the next business day.
Shipping Method: We ship all our orders using USPS Priority Mail. This services provides reliable and timely delivery.
Tracking and Insurance: Each packaged is tracked and insured, allowing you to monitor your shipment every step of the way and providing peace of mind in case of any issues during transit.
If you have any questions or concerns regarding your order, feel free to reach out to our customer service team. Thank you for your support!
